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Netflix: Sorry We’re Not Sorry

Ian Twamley, general manager of TGC, highlights the importance of timely and transparent two-way communication between an organization and its customers, especially when changing or launching a new product or service.

678 Replies to “Netflix: Sorry We’re Not Sorry”

  1. I must say that I really like the direct communication via a video. It definitely gives a face to the company. However, these guys were way too little too late! It’s best to be upfront and transparent as early as possible. Also, doing research and getting feedback from customers could have prevented this obvious mistake and the need for this apology.

    The customers words are great. PR professionals must listen to the needs of their clients/ customers.

    Great job Ian!

  56. Definitely believe that which you said. Your favorite reason seemed to be on the internet the easiest thing to be
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    Will probably be back to get more. Thanks

  247. Aw, this was an exceptionally nice post. Taking
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    but what can I say… I put things off a whole lot and never manage to get
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  335. Its like you read my mind! You appear to know so much about this, like
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    NVIDIA originally planned for the GeForce GTX 750 Ti to be in direct competition with the AMD Radeon R7 260X, but it appears that last weeks launch of the AMD Radeon R7 265 2GB video card at $149 spoiled that. The NVIDIA GeForce GTX 750 Ti looks like it should perform as fast or faster than the AMD Radeon R7 260X across the board and it should do it cooler and quieter. NVIDIA says that gamers generally upgrade their video card on every four years on average and that the new GeForce GTX 750 Ti will give those people a huge boost in power efficiency. NVIDIA believes that the GeForce GTX 750 Ti will be about a 2x performance upgrade at a fraction of the power use for those still using a GeForce GTX 550 Ti video card from 2010. Nvidia GeForce 750 Ti Review (PCMag) NVIDIA has taken notice of the boom in Mini-ITX gaming PCs and think that the GeForce GTX 750 Ti is a perfect match for someone looking to build a 1080P small form factor (SFF) gaming PC as you need just a 300W power supply and there is no 6-pin power connector needed on the GeForce GTX 750 Ti reference card. Some manufactures will be putting a 6-pin PCie video card power connector on the boards, but from what we can tell it should be needed even when overclocking. Why is that? NVIDIA has placed overclocking restrictions on the GeForce GTX 750 Ti and right now the BIOS only allows the CUDA cores to be overclocked by 135MHz. The memory isn’t locked down, so the sky is the limit there.

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