Top 3 Essentials For Managing A Social Media Account

By Lauren Shannon

It can be tough to start and manage a successful social media account. If you want to reach people and build a solid following there’s a lot you have to do, which can be overwhelming. Here are the top three essential ways to stay on top of your social media accounts. 

  1. Know what message you want to send to your audience

Social media is a great tool used to promote your business but only if you are strategic with what you are posting.

The content you post should send a strong message to your audience about who your company/you are.

Before creating a social media account for your brand, you need to set goals. Do you want to teach your audience something? Do you want them to buy your product? Or do you want them to engage in contests and campaigns?  

Tehama Group Communications’ social media account showcases the work our agency produces and the strengths of our team members. It sends the message that we are a hardworking, successful agency and aims to generate engagement with past, current and future clients. TGC communicates this by highlighting three main ideas; the projects we’re currently working on, the clients we work with and our stellar staff. When prospective clients visit our social media pages they are shown reasons why they should choose us for their public relations needs. 

  1. Know what type of content you’re posting

The most successful social media pages are ones that follow a cohesive theme and pattern. The easiest way to create a theme is to follow a branding kit. A branding kit is a collection of specific colors, fonts and logos that make up a business’s visual identity. For example, Google only uses specific green, yellow, red and blue for all of their logos. When you apply brand guidelines to your social media, it makes your brand identifiable and consistent. According to WeIgniteGrowth.com, this consistency “is vital for building brand recognition and trust” with both consumers and investors.

After you have your branding kit in place, it’s time to think about what posts you want to create. A social media page should be filled with a mix of hard and soft posts. A hard post is important, relevant and timely, such as announcements for new products and projects or introductions for new team members. Soft posts on the other hand are evergreen, easy to create in advance and can be posted at any time. Industry tips and tricks and general posts about what your company does are just two examples of soft posts. 

  1. Create a schedule 

Now that you know what message you want to send to your audience, and what content you want to share, it’s almost time to start posting! Before uploading content to your channels, it is good practice to create a schedule. Without a schedule, it becomes easy to lose track of what you’re sharing causing odd posting patterns, and rushed or unproofed posts. No one wants to follow a page that’s littered with typos and random content circulations. 

One of the easiest ways to schedule posts would be to create a table with three columns: date to be posted, caption and graphic to be used. This allows you to visualize what your feed will look like. Another way to manage posts is to invest in a social media management tool such as Sprout Social or Hootsuite These tools allow users to monitor and schedule content to all social media accounts at one time. They also offer several other features such as campaign planners, analytic tools and performance trackers to save time and improve “the effectiveness of your social campaigns,” according to Forbes

Now that you have a message you want to send to your audience, know how your content is going to communicate it and have created a schedule, you are ready to become a social media manager!