Alumni Spotlight: Sara Pimentel

 

Photo’s by Sara Pimentel.

With May approaching, many of our graduating staffers have begun job hunting and looking to alumni and recent graduates for guidance and direction on what is wanted in a public relations agency. We hear in classes or from internships the importance in making connections. Creating connections is valuable in any field of work but especially in public relations.

Networking is Key

Networking is a valuable skill because it opens opportunities with future clients, PR pros, news outlets and journalists. In TGC we create personal relations with our clients, but it can be easy to forget that the most important relationships we make are with our fellow interns. A great way to network is through the connections that we make with alumni in our agency. Our alumni provided our agency with guidance and growth and it is valuable to stay connected with their lives.

Sara Pimentel, alumna of TGC, graduated from California State University, Chico in Spring 2016. She served TGC for two semesters as an Account Executive and Editorial Director for eight different clients. Since graduation she moved to San Francisco and worked for two different PR companies. She interned for SHIFT Communications and was recently employed as an Assistant Account Executive at Finn Partners. She faced some difficulty transitioning from the small town of Chico to the Bay Area because she had to start from scratch, but was is also exciting for that same reason. She got to recreate herself and build new relations with those surrounding her.

Enjoy what you do

Sara emphasized that when choosing a job, it is important to keep in mind that you need to enjoy going to work every day. On her job search the core culture values she looked for was a company that was understanding, fun, supportive, spontaneous and open. These core values are what led to the beginning of her career at SHIFT Communications.

Sara was thankful for her experience interning with TGC and working on multiple accounts because it prepared her for an unusual experience interning with SHIFT. She worked on 7 to 9 different client accounts simultaneously.

“My team knew it was a lot,” Pimentel said. “But they trusted me, and I was able to do it.”

A company’s culture is everything

 

Moving away can be tough you are given a clean slate, starting a new job can be challenging. Sara said the most important lesson she learned from working at SHIFT is the value of being honest.

“If you have too much on your plate, tell someone,” she said. Pimentel chose SHIFT because of their supportive culture. Finding a supportive agency was valuable to her, she emphasizes how important it is to not be afraid to tell someone you are feeling overwhelmed, you are a team and they are there to help.

Change is good

She has just begun working for Finn Partners, and so far she loves it because it allows her to be more creative. Finn works with consumer technology clients, so she is familiar with the space and the products, but it’s still a new world.

San Francisco has become her home and she does not see herself moving away for a long time. She hopes to become even more confident in her abilities and eventually have people looking to her for advice.

Work with what you have

Her advice to graduating students is: “Know what you want, but be flexible. You have to go with the flow. Some things will happen just like you dreamed they would, but a lot won’t, and you have to make that work.”

Written by, Hope Lumbley.

The Benefits of Site Visits

Students visit with J&PR alumna Kari Miskit, Director of Public Relations at Visit Sacramento

Understanding a field before starting to work in it is crucial to leading a successful career. What does an average day on the job look like? How is the company culture? Am I asking the right type of questions?

Fortunately for students, Chico State’s Department of Journalism and Public relations provides numerous opportunities to network and get to know the field. One of these opportunities is through site visits.

Students visit with J&PR alumna Kari Miskit, Director of Public Relations at Visit Sacramento
Students visit with J&PR alumna Kari Miskit, Director of Public Relations at Visit Sacramento

On site visits, professors and advisers within the department take groups of around 10-20 public relations students to visit two to three companies in one day. The visits are usually a combination of PR agencies and corporate in-house sites, and they are often at the workplaces of Chico State alumni. Students get the opportunity to tour the office, get to know the company and meet staff who give them guidance for life after graduation.

This can be an incredibly rewarding experience for students planning to enter the public relations field. They learn best practices for landing a job, expand their knowledge on different industries and even meet with human resources to discuss job and internship opportunities

Students visit with J&PR alumna Kelsey Eidbo, Senior Account Executive at Infinite Global
Students visit with J&PR alumna Kelsey Eidbo, Senior Account Executive at Infinite Global

Most of the department-organized site visits have been in San Francisco and Sacramento given Chico’s location, but there were two trips to New York in spring 2011 and 2016. This semester there have already been site visits to both San Francisco and Sacramento.

On the San Francisco site visit, students visited Getaround, Foursquare, and Infinite Global. In Sacramento, they were able to tour Fleishman Hillard, 3Fold Communications, and Visit Sacramento. This is a great mix of agency and in-house PR setting. Each company offered a unique insight to students on public relations and opportunities within the field.

The Chico State Department of Journalism and Public Relations prides itself on being an informative segway from college life to career life. As a student within the department, I can say that the program has prepared me well for my job search after graduation. In order to grow and build your skill set, it is important to take any opportunity to learn that is thrown your way.

Written by Cassie Porter, Editor

 

 

 

 

 

 

Traditional vs. “No Ad” Sports Campaigns

Anniversary campaigns are a significant part of an organization’s growth and success, especially in professional sports. Anniversaries are a milestone that symbolize a time of achievement, seniority in a league, and, let’s face it, a really good time to celebrate.

Usually, sports organizations go the traditional route – a new color or design added to jerseys, an updated anniversary logo, extra fan events and the years-in-existence plastered all over the home stadium. But is this strategy reaching social security status, aka, is it getting kind of old?

Two National Hockey League (NHL) teams provide great examples. The Los Angeles Kings are beginning their 50th anniversary campaign. Updated, redesigned and highly-priced jerseys have been released, a new logo has been unveiled, an opening night ceremony has been planned, and the hashtag #LAKings50 is in full use on their social media accounts.

LA Kings Jersey
Source: http://lakingsinsider.com/2016/10/11/opening-night-50th-anniversary-details-revealed/

However, the Arizona Coyotes have a different strategy as they approach their 20th anniversary: it’s what the Phoenix Business Journal likes to call a “no ad campaign.” The Coyotes released this letter on their Twitter and Facebook pages, apologizing for their past campaigns and announcing they’d be eliminating the use of “cheesy” slogans. Instead, “Coyotes 2.0” wants their advertisements and overall marketing strategy to be player-focused. They are pushing towards a “show, not tell” approach by explaining that they don’t want to just say it’s “Hockey the Hard Way,” they’re going to show you.

“Maybe it’s because of the 20 years or the work we’ve done over the last three years, but we feel like it’s time to let the team do the talking,” said Arizona Coyotes’ CEO and team president Anthony LeBlanc.

Source: https://twitter.com/ArizonaCoyotes/status/782954633958268928

Both the Los Angeles Kings and Arizona Coyotes are motivated by their team’s performance to produce their anniversary campaigns. For example, the Los Angeles Kings have won two Stanley Cups in the last six years and were in the playoffs last season. Their traditional, sales-focused campaign seems appropriate considering their current status in the league.

The Arizona Coyotes haven’t made the playoffs since 2010. For the Coyotes, there’s not much to lose, therefore anything to change up their current marketing and promotional strategies can potentially be beneficial.

The Coyotes “no campaign” campaign strategy doesn’t sound like such a bad idea after some explaining — but the real question is if it will work. And from their model, time will only tell as the season progresses towards playoffs next year.

Written by Ashley Ingber, Assistant Account Executive

PR and Marketing in Chico

When thinking about public relations and marketing, most people relate these types of businesses to big cities such as San Francisco, Seattle or New York. When in reality, public relations and marketing firms exist in smaller towns all across the US, in cities such as Chico as well. Many graduating seniors will be looking for jobs in this field all over the US, forgetting that there are places of employment right here in town.

The world is packed with public relations and marketing opportunities for graduating seniors, here are a few available in Chico for those who don’t want to leave:

Social High Rise LogoSocial High Rise is a local marketing and public relations firm that focusses on restaurant social media management. They take on all aspects of social media for these restaurants including Yelp, Google+, Facebook, Twitter, Foursquare, Trip Advisor and Linkedin. With a generally young staff, Social High Rise stays up to date with current social trends to ensure the clients’ needs are met.

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With the quirky name locked down, Half a BubbleOut has been providing public relations and marketing services to the Chico area since they opened shop in their guest bedroom back in 2002. Founded by Michael Redman and his wife Kathryn, Half a Bubble Out focuses on business consulting, web design, internet marketing, traditional marketing and advertising. They refer to themselves as a one stop shop for your small business needs.

Burghardt + Dore Logo

Burghardt+Dore is an award winning marketing, advertising and design firm who impacts multiple brands throughout California. Based in Chico and with over 40 years of combined experience, Burghardt+Dore is a key player in the resort niche of the business. Some of their clients include The Downtown Chico Business Association, Visit Napa Valley and the Seascape Beach Resort.

Some students fall in love with Chico and never want to leave after graduation, others can’t wait to move away. If you’re one of those graduating seniors who loves Chico and can’t imagine leaving, take a look at these companies and see if they would be a good match for you!

Written by Nick Bragg, Public Relations Director Assistant

The “Benefit” of Social Media

It seems like everyone has some sort of social media channel today, whether it be a person, a company, a brand, or even a dog (seriously!).

Social media has allowed companies to interact with their customers in a different way. This has brought around some wins and, of course, some fails.

Overall social media has been beneficial to many industries and some have simply flourished with the growth of each channel. Perhaps one of the most successful in implementing social media into their identity is the beauty industry.

The beauty industry is a visual one. So many companies have really taken the visual aspect and worked it together beautifully with the personality of their companies. One has really set itself apart in the eyes of the beauty world and its followers: Benefit Cosmetics.

Benefit has been around since 1976, the company was started by Jean and Jane Ford and has thrived ever since. Benefit is known for their colorful and often times sassy packaging and products.

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How are they killing the game?

Benefit has effectively blended the sassy personality of their brand, the colorful charisma of their products and the behind the scenes looks at their company. Not only is their personal content on their channels amazing, but the relationships that they build with their fans and followers is something that all brands should strive for.

Benefit makes it a habit to interact with their followers. It is rare to send a tweet or tag a picture on Instagram that doesn’t garner some sort of response from this huge global brand. Benefit also makes a practice of displaying and promoting great work that their followers have created with their products. Whether it is a great wing using their innovative liner, or a set of eyebrows that is totally on “fleek” after a visit to the Brow Bar, they will let you know and sometimes even share your photo on their channels.

Twitter

Benefit “slays” the Twitterscape by bringing their bold personality into each tweet! Check out of a few of their most recent. Benefit isn’t afraid to color outside the lines when it comes to their brand and voice!

 

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Instagram:

Not only are they winning at Twitter on daily basis, Benefit’s most visual channel, Instagram, is a beautiful representation of the words aesthetically pleasing. The photos are bright, high resolution, simple and beautiful. The entirety of Benefit’s Instagram embodies the colorful charisma of their brand. Benefit embraces the different side of the beauty world, whether it is guys wearing makeup or cutting-edge products, they are not afraid to be different and encourage their followers to do the same.

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YouTube:

One of the biggest social media channels in the beauty world is YouTube. YouTube has quickly become a haven for professionals and enthusiasts in the beauty realm. There are billions of beauty related YouTube videos, and the amazing thing is most of them are not created by brands. Beauty “gurus” have quickly taken over YouTube as a channel. Benefit has done a great job of not only competing with brands that are trying to make their mark on YouTube, but they have worked to integrate these gurus (who have millions of followers) into their own channel and hold their own in the world of YouTube.

Check out Benefit’s new campaign featuring beauty gurus Dulce Candy (2,116, 131 followers) , Nyc Dragun (112, 717 followers), Nicol Concilio (193, 152 followers) , and Tess Holliday a well know plus-size model.

Snapchat

Finally, Benefit has made the leap that many companies are making to Snapchat (BenefitBeauty), which provides an even deeper look inside the world of Benefit. Behind-the-scenes looks, chatting with beauty gurus, contests and daily office life. Their story is a must follow for all the beauty lovers and social media enthusiasts.

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While Twitter, Instagram, YouTube and Snapchat seem to be the fan favorites. Benefit has completely covered their bases in the social media game and have amazing accounts on LinkedIn, Facebook and Pinterest!

Benefit is a great display of what a dynamic social media strategy looks like for not only a beauty company but all companies and industries. They have created a strong brand and compelling voice that has been successfully applied and appropriate for each for channel they utilize.

Written by Cheyenne Cameron-Pruitt, Digital Media Director

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Free Social Media Tools

Managing and maintaining consistent messaging across all of your social channels can be overwhelming. Finding shortcuts to successfully execute campaigns will not only save you time, but boost your following and engagement in ways you never thought possible. Below are five of my favorite free tools that I use to get the job done:

IFTTT logo

  1. IFTTT (Various)
    IFTTT, an acronym for If This, Then That, connects two services together so that an action from one service triggers an action at another. These connections are called “recipes” and their possibilities range far beyond social media but here are my top three:

IFTTT snapshot

crowdfire logo

  1. Crowdfire (Twitter and Instagram)
    Crowdfire makes finding and connecting with your target audience simple so you can focus on doing what you do. Here are some feature highlights:

    • Track audience growth by seeing recent followers and un-followers.
    • The Copy Followers capability lets you find who might be interested in your content through a competitor’s followers.

Crowdfire snapshot

iconosquare logo

  1. Iconosquare (Instagram)
    Iconosquare is a thorough Instagram analytics suite that helps you manage your Instagram activity, analyze your performance and engage your community. Here are some feature highlights:

    • Share snapshots of your activity with followers such as: #actionsquare and #monthiconsquare.
    • Suggestions of the best times to post and which filters to use.
    • Receive emails that summarize your main metrics.

Iconosquare snapshots

hootsuite logo

  1. Hootsuite (Various)
    Hootsuite has become an essential tool for managing social media, tracking conversations and measuring campaign results via the web or mobile devices. It helps to collaboratively execute campaigns across multiple social networks like Facebook and Twitter from one web-based dashboard.

Hootsuite Snapshot

Grama Logo

  1. Grama (Instagram)
    Grama is a free iOS-only app that helps you find hashtags to use on your Instagram posts through a keyword search. I love this app because you can type in one hashtag that summarizes your photo and it will provide a wall of related hashtags that you can then click, copy and paste directly into Instagram.

preview-full-Grama1

Whatever your social media needs are, these tools will help you successfully boost engagement across platforms.

Written by Baret Yahn, Account Executive

Tips for Tight Writing

As poetic as your prose may be, few people want to take the time to read it. Here are a few tips to tighten your writing and get more eyes on your work.

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Give yourself time

You already know writing takes a long time. It seems like writing concisely would be a quick process, but you’d be surprised. Frequently when you write something quickly you end up with a rambling piece of nonsense.

Short is sweet, but it takes time.

 

Outline

Before you start, know where the finish line is and all the stops along the way. That means taking a minute to draft your path. Do your research, figure out your subheads and have your quotes picked out. If you can, get your visuals ready too.

Outlining takes almost no time, but it can save you precious minutes closer to deadline.

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Write fast

Put your fingers on the keyboard and bang out a quick draft any way you can. My biggest piece of advice to anyone struggling with writer’s block is “type it how you talk it.” Use slang, swear words and don’t be afraid to caps lock.

It may sound like a waste of time, but this is the most fun way to write. Let your voice out!

 

erinblog3Take a break

Go ahead, it can wait.

If you followed step one, this won’t be a problem. If you didn’t, don’t worry, it doesn’t have to be a long break. If you don’t have time to walk away and do something, just take a few minutes to work on something else, check your social media or send a quick email.

Don’t forget to come back to the piece after your break!

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Revise with fresh eyes

Once you come back, read your work like someone else wrote it. (Someone who would love to catch making a mistake, and I know you have a person in mind.) Look at your content: Are you getting your point across? Does the tone match the message? Will it resonate with your audience?

You should have a solid piece of work at this point. Now hack it down.

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Focus on your verbs

Now that you’re happy with the content it’s time to tighten it up. Remember to write in active voice. Put the reader in the moment and let the story speak. Cut out unnecessary words and phrases, having verbs as the focus makes this easier.

Think of this as simplifying an equation. Unless math stresses you out, then just get to work.

Have someone else read it over

Sometimes cutting and condensing can go too far and confuse the story. Give the piece to a friend, a co-worker or an editor to make sure your message is still strong and you haven’t lost a comma along the way.

Written by Erin Wylder, Account Executive/Editor

PR Wins of 2015

A common misconception about public relations is that it is only important when a company is in crisis. To the contrary, PR is a versatile tool that organizations can employ whenever they see fit. In no particular order we will take a look at a few notable PR wins of 2015.

  1. LACMA brings culture to Snapchat

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These photos are what happened when the Los Angeles County Museum of Art joined Snapchat. Often organizations can struggle with new social media, but LACMA seemed to be a natural from the beginning. Who knew that artist so long ago were in tune with today’s popular culture? LACMA killed it on Snapchat and should be an example for how to use social media as a tool to garner interest of a younger generation. Even BuzzFeed took notice!

2. ALS #IceBucketChallenge

The ALS (Amyotrophic lateral sclerosis) Association started the Ice Bucket Challenge in the summer of 2015 and it quickly became one of the world’s largest social media efforts. More than 17 million people uploaded videos of them accepting the challenge on Facebook. The campaign was a call to action that created awareness and an influx of donations that supported research on the disease.

3. Volkswagen’s recovery

http://www.gettyimages.com/detail/news-photo/the-volkswagen-logo-is-visible-under-coloured-lights-on-the-news-photo/491491268

In September of 2015, the German automakers were notified by the United States Environmental Protection Agency in regards to their violations of the Clean Air Act. The plot thickened when the EPA cited Volkswagen for using software that could essentially cheat on an emissions test. Volkswagen was facing fines and their stocks took a large hit, dropping 19 percent almost immediately, and led its CEO to resign. While the fines and stock dip hurt Volkswagen, the damage its reputation took was devastating. Volkswagen won this situation for how they handled the crisis. The company answered to the media as soon as two days after the news broke. It also took in the reaction of customers that were impacted and created a plan to regain their trust. Volkswagen released a video with its then CEO promising to resolve the problem and even gave customers a “goodwill” refund of $1,000. Volkswagen presented a textbook example of how to handle a crisis and has been recovering well since the incident.

4. White Walkers in London

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Courtesy: The Daily Mirror

Imagine seeing one of these while you are out running errands! Thankfully, it was just a rather large man dressed as one of the menacing characters from the popular television series “Game of Thrones”. Several White Walkers were spotted wandering around London in June of 2015 to mark the digital release of the series.

5. NHS Blood and Transplant “Missing Type” campaign

Leading up to National Blood Week, NHS Blood and Transplant enlisted the help of several high profile British brands. NHS asked the respective companies to leave the letters A, B and O (representing blood types) out of their logos to demonstrate how important it is for people to donate blood. Many shops and venues dropped the letters for the campaign. This was a very clever campaign that even got the prime minister to remove letters from signage on the official residence. Most importantly, it started a conversation.

6. Burger King pays for the Wedding of Mr. Burger and Miss King

https://youtu.be/ktLbms20IUo

Miss King and Mr. Burger “had it their way” when the fast food giant decided to sponsor the wedding of the Illinois couple in 2015. The couple decided to have some fun with the coincidence after their engagement and took a picture by a Burger King sign. The story went viral after they were interviewed by a reporter from a local newspaper. Burger King caught wind of the story and decided to give Joel Burger and Ashley King a pretty awesome wedding gift.

7. Chipotle’s raincheck

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Courtesy: Chipotle (retrieved via fox2now.com 2/23/16)

This campaign carried over from 2015 and saw its resolution in the early part of 2016. Chipotle had an E. coli outbreak that lead to a lot of customers shying away from the Mexican grill for some time. The company even decided to close all of its restaurants for a day to discuss what the next move should be… You may be wondering why this is considered a success. Chipotle #blessed us all with a “raincheck” when it reopened. By simply texting the number seen in the above picture, (don’t try it now, you already missed out), customers were given a free burrito. Chipotle won back the trust and patronage of its customers by taking responsibility for what happened and ensuring that the problem was resolved. The giveaway thanked those who stayed loyal and welcomed back those who had strayed away. Oh yeah, and the burritos got a LITTLE bigger.

Here’s to seeing what the PR world will generate in 2016!

Written by Darrell Chambers, Account Executive

Resumé Revamp

Having a strong resumé is imperative in today’s competitive job market. As you prepare to enter the working world it is important to have a professional resumé that will help you stand out among the other job candidates. The following infographic provides key resumé tips.

infographic about resume building

Written by Tara Holliday, general manager.

PR FAUX PAS! a Reminder & Laugh

First and foremost, honesty is considered the golden rule of public relations. As we further progress into the art of PR, we remind ourselves that we’re on the outside looking in. Be honest, who doesn’t love a good PR disaster?

We’ve seen these disasters trending on Twitter, being solved by Olivia Pope on Scandal or posted on PR Daily. Perhaps the only ones not enjoying them are the poor agencies in charge of cleaning them up.

At the end of the day, anyone is capable of making mistakes. Unfortunately in some of these PR cases, it’s often huge ones. Luckily social media provides a platform for them to be front and center. Pull out your smart phones and swipe away.
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1. DiGiorno Pizza
It is very important that you research the hashtags you plan on using. DiGiorno Pizza learned the hard way after it failed to do its research on a specific hashtag. The tag #WhyIStayed extended from the various users on Twitter who were victims of domestic violence.

Unaware of the meaning, DiGiorno co-opted the hashtag and turned it into self-promotion. The damage could have been easily avoided had they done any research on the subject matter.

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2. Susan Boyle
The PR team of worldwide pop music sensation Susan Boyle made a simple mistake. During a Twitter campaign for the singer, no one on her team noticed that the hashtag #susanalbumparty also spelled something a bit racier than it intended to.

After catching the mistake, they rushed to change it to #SusanBoylesAlbumParty but the damage had grown to catastrophic measures. Beware of what your hashtag says.
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3. American Apparel
There’s nothing more exciting than an online sale. As soon as those sale signs hit my smartphone screen, I pull out my credit card. But never in a million years would I imagine that a company would take advantage of a natural disaster to promote a few crop tops and spandex shorts. American Apparel has a history of inappropriate behavior.

Leave it to American Apparel to launch a Hurricane Sandy sale. Perhaps the worst parts was to stoop so low as to use the hashtag #sandysale. Unfortunately, I have a friend who lost his home during that disaster. It was a devastating time, and i don’t think a pair of tight gym shorts is going to cover the pain.

By Angel Huracha, social media assistant